Terms & Conditions

Please scroll down the page or click the links below to view the relevant terms and conditions for each of the following:


Use of Website

It is a condition of accessing or using this website that you agree to be bound by these terms and conditions. By accessing the website, you agree that you are bound by these terms and conditions.

Any reference to Wide Span Sheds (also to we, us and our) in these terms and conditions is a reference to Steelx Pty Ltd and or any of its subsidiary companies trading as Wide Span Sheds.

Website Content

You must not, without our prior written permission and the permission of any other owner of rights in content on the website, copy, broadcast, reproduce, frame, republish in any form or by any media, download, store (in any medium), up-load to a third party, transmit, post on a blog or social media sites, broadcast, distribute (whether by email or any other means), show or demonstrate in public, adapt or change in any way the content of, or create a derivative work from, these web pages for any other purpose.

While this website is regularly monitored and maintained and the information contained in this website is provided by Wide Span Sheds in good faith in the belief that it is accurate and current. Wide Span Sheds, its directors, officers, employees and its subsidiary and or related bodies corporate make no representation or warranty as to the accuracy, completeness, currency or reliability of the information contained on the website (including in relation to any goods or services) and none of them accept any responsibility arising in any way (including negligence) for errors in, or omissions from, the information contained on this website.

You should not rely on the information on this site or any linked site without making your own independent assessment of the information which you intend to use and or rely on.

You acknowledge that the inclusion of links from this site is not intended as an endorsement or recommendation. We have not consented to any conduct with a linked site that may be unlawful or an infringement of a third party's rights.

Limitation of Liability
You agree to waive and release Wide Span Sheds, its directors, officers, employees and its subsidiary and or related bodies corporate to the fullest extent permitted by law from any and all claims arising out of or related to the use of material or information made available through this site.

Wide Span Sheds, its directors, officers, employees and its subsidiary and or related bodies corporate shall not, under any circumstances be liable for any injury, loss or damage arising out of or related to the use, or the inability to use, the materials or information on this site. This limitation of liability includes but is not limited to incidental, special or consequential damages, damages for loss of business or other profits.

You agree to release and indemnify Wide Span Sheds, its directors, officers, employees and subsidiary and or its related bodies corporate against all actions, claims and demands (including the costs of defending or settling any action claim or demand) which may be instituted against Wide Span Sheds, its directors, officers, employees subsidiary and or its related bodies corporate arising from a breach by you of these terms and conditions.

Linking to this Website
Linking to the website will only be permitted with the prior written consent of Wide Span Sheds. To request permission to link to this site, please email the site's webmaster.

Links to Other Websites
Where we have provided links to sites maintained by third parties, responsibility for those sites remains that of the third party. The presence of a link on our site is not to be taken as a recommendation or endorsement of the third party or the third party's site.

Product Information and Availability
Wide Span Sheds reserves the right to alter product specifications at any time without notice.

Publishing information about a product on the website does not mean that the product is necessarily available for sale or in stock.

Wide Span Sheds reserves the right to vary, amend, update or change all or any part of the content of the website including these terms and conditions at any time. Revised terms will be posted on the website and will be effective immediately unless otherwise stated. By continuing to use the website after any amendment becomes effective you agree to be bound by the terms and conditions as amended. You should periodically visit this page to determine the current terms and conditions to which you are bound.

Wide Span Sheds is a trademark of Steelx Pty Ltd. Except where otherwise stated, all registered trademarks used on the site are used with the permission of the registered owners. You must not use any trademarks without the prior, specific, written permission of its owner whether it is Wide Span Sheds or a third party.

Wide Span Sheds is the copyright owner of the content of this website or is licensed by the copyright owner to use the content of this website. Except as permitted by the Copyright Act 1968 (Cth), no part of this website may be reproduced, adapted, performed in public or transmitted in any form by any process (graphic, electronic or mechanical, including further copying, recording, taping or by a storage and information retrieval system) without Wide Span Sheds’ prior written consent.

Wide Span Sheds' failure to exercise or enforce any one or more of its rights under these terms and conditions will not constitute a waiver of such rights unless such waiver is granted by Wide Span Sheds in writing.

If any provision of these terms and conditions is unlawful, void, or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining terms and conditions.

Governing Law
These terms and conditions will be governed and interpreted in accordance with the laws of Queensland, Australia. You and Wide Span Sheds agree to submit to the non-exclusive jurisdiction of the Courts of Queensland. If you choose to access the website from another location or jurisdiction, you do so at your own risk and are responsible for compliance with applicable local laws.


Delivery, Refunds & Return Policy

At Wide Span Sheds we want our customers to be completely satisfied with their purchase. We therefore recommend you read our Delivery, Refund & Return Policy prior to you making a purchase online from Wide Span Sheds, so you are familiar with our policy on refunds and returns and your rights under the Australian Consumer Law.

We also recommend you immediately inspect any goods that you collect from your nominated collection depot, to ensure you are completely satisfied with the goods, including that the goods are of acceptable quality, and match the description we have provided to you.

Terms and conditions apply to all our products, services and guarantees, as stipulated on quote documentation and purchase agreements.

About our Refund & Return Policy
This Refund & Return Policy is applicable to purchases made from www.shop.sheds.com.au only, for Garden Sheds.

Change of Mind
Please choose carefully as refunds are not provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.

Consumer Guarantees & Your Rights under the Australian Consumer Law
All goods sold in Australia come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

There are nine consumer guarantees that apply to goods you purchase:

  1. Acceptable quality.
  2. Fit for a particular purpose
  3. Match description
  4. Match the sample or demonstration model
  5. Express warranties (if any) will be honoured
  6. Spare parts and repair facilities will be available for a reasonable time after purchase
  7. Title to the goods passes on payment
  8. Undisturbed possession of the goods when paid for.
  9. No undisclosed securities on the goods

Consumer guarantees cannot be excluded and are in addition to any extended warranty you purchase or any voluntary warranty (warranty against defects) you are given.

However there may be circumstances where you are not entitled to a remedy.

For further information about the Australian Consumer Law and consumer guarantees, visit www.consumerlaw.gov.au.

Delivery Charges
Delivery is free to your nominated collection depot (being one of the depots from the list of depots available).

Goods Damaged in Transit
If any goods arrive damaged, please contact our Customer Service Team by calling 1300 94 33 77 immediately (and in any event not later than 30 days after delivery. The customer service representative will request you email through photos of the damage as well as proof of purchase.

The photos will be sent to the supplier who will determine whether there is:

  • Only damage to the packaging, in which case you will be instructed to take receipt of the product
  • If there is component damage, whether a partial (component) or full replacement will be required.

The supplier will also confirm whether the components or full product need to be returned to the collection depot, for return to the supplier. Any costs to return the damaged items to the collection depot are your responsibility. Damaged goods must be returned in the condition received by you with all original packaging, accessories and/or manuals.

If the product is deemed to be faulty and you request a refund over replacement, the goods must be returned to the collection depot who will return the product to the supplier. Any costs to return the product to the collection depot are your responsibility.  Once the supplier has received the damaged goods, a refund can then be actioned. You will receive notification of the refund via email and then it may take up to 10 business days for the funds to be processed and returned.

Contact Us
Where you have any questions or concerns relating to your Order, please immediately contact our Customer Service Team on 1300 94 33 77

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